STEPS TO WHITELIST AN EMAIL ACCOUNT:
Suppose your domain name is xxx.com,
1. please send a mail to assp-white@xxx.com and follow the below steps
2. body of the mail should contain the email id which is to be whitelisted
3. subject should be “add to whitelist”
4. In a short time you will receive a whitelist confirmation (Whitelist Addition Report) .
Also please be sure that “My outgoing server (SMTP) requires authentification” is checked on your email client (smtp advanced settings) .
When the whitelist will be reloaded on your mailserver , the whitelisted email will bypass every email filter.