STEPS TO TRANSFER DOMAIN TO OUR SERVICE:

1.  Initial steps to be followed before initiating transfer for domain

>>  Domain should be active and should not be expired

>>  Disable privacy protection if it is enabled

2.  We need domain auth/transfer code to initiate

3. And you should pay one year renewal charge for the domain so that your domain will be renewed for one more year.

4. Refer the below link for initiating transfer request,

http://dom.squarebrothers.com/kb/servlet/KBServlet/cat121.html